Monday 28 May 2012

Working at Topshop

Thought I'd do a little post for those interested in working in retail at all and give any little tips that I've learnt. I started in Topshop after doing a weeks work experience there when I was in year ten at school so I'd just turned 15. A lot of other people my age did it there that summer but I was lucky enough to be the one asked if I'd like to stay on and work there, which of course I did! The store I'm in is really quite small and there's about 12 of us who work there.
When
If you're interested in working in Topshop or any other shop, I'd say the best time to give your CV in would be mid to late July even if there is no sign up saying they are recruiting as often we don't advertise. A lot of people would be going off to uni in the September so it allows the manager to look through CVs and decide who they want. For Topshop, you'd look best if you wear something 'fashiony' and perhaps a key Topshop item as you want to look like you'd fit into the business. Ask on the tills if you can give it in and try and have a quick chat with them so they remember you.
Role
If you get the job, there's some key parts of your role as a sales advisor. In the smaller branches your job would change per hour, usually on tills, at the fitting room, on front cover or general tidy. Other stores might specifically have people on shoes as well, and people are often out back tagging and hanging delivery as it comes.
Perks
Throughout all your jobs, the main thing is to be happy and approachable, to go completely out of your way to help the customer and make them feel special. You also get asked a lot about clothes, the way things come up in sizes, what looks best on someone and key trends but they're all things you just learn as you go, I was completely clueless when I started at Topshop! I don't think I owned a single item and couldn't tell you the latest trends or anything, but it's honestly something you just pick up.
The best things about working for Topshop is definitely the pay and discount! Even though I'm under 18 I get adult rate of pay and you get 25% off at all Arcadia stores- Topshop, top man, miss selfridge etc etc. Everyone in our store gets on so well, people often ask if it's bitchy but it honestly isn't, we often all go out for meals and get birthday presents and it's such a fun environment to work in!

If you want any extra info on Topshop jobs then let me know, but if you're considering a job then it's deff worth having a look at Topshop.
GeorgieXO

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